Introduction
This Privacy Policy describes the practices of PRONTISSSIMO concerning information collected from users who visit our website at www.prontisssimo.com or otherwise share Personal Information with us.
Legal Basis for Data Collection
The processing of user Personal Information (defined as any information that could reasonably identify an individual, hereinafter referred to as “Personal Information”) is necessary for fulfilling our contractual obligations with users, providing services, safeguarding our legitimate interests, and complying with legal and financial regulations.
By accessing our website, users consent to the collection, storage, use, disclosure, and other handling of Personal Information as outlined in this Privacy Policy.
We encourage users to carefully read this Privacy Policy to make informed decisions.
What types of information do we collect?
We collect two types of user information.
The first type of information we collect is de-identified and non-personally identifiable information (“non-PII”) related to a user (or users) that may be made available or collected through the use of our website. We do not know the identity of a user whose non-PII information has been collected. Non-PII information collected may include aggregated usage data and technical information transmitted by the device such as certain software and hardware information (browser type, operating system, language preferences, access times, etc.), which are used to enhance website functionality. We may also collect information about a user’s activity on the site (pages viewed, online browsing, clicks, actions, etc.).
The second type of information we collect is Personal Information. Personally identifiable information that identifies an individual or can be reasonably linked to an individual. This information includes:
Device Information: We collect Personal Information from devices. This information includes geolocation data, IP addresses, unique identifiers (e.g., MAC addresses, UUIDs), and other user activity-related data on the site. Registration Information: Details voluntarily provided by users during site registration, such as first and last name, email or physical address, and other relevant information.
How do we obtain user information?
We obtain Personal Information from various sources:
User data provided voluntarily during site registration;
Information gathered when users use our site or access our site while using our services;
Third-party providers, public sources, and registries (e.g., traffic analytics providers).
What information do we collect?
We do not rent, sell, or share user information with third parties except as described in this Privacy Policy.
Information may be used for the following purposes:
Communication with users regarding service notifications, technical information, and addressing any issues through customer support;
Communication with users regarding the latest updates and services;
Displaying advertisements on our site (See more information under “Advertisement”);
Marketing our websites and products (See more information under “Marketing”);
Conducting analyses, and statistics aimed at improving the site;
Contacting our users for business or consulting purposes.
In addition to the purposes listed, we may transfer or disclose Personal Information with subsidiaries, affiliates, and associates.
We may also share Personal Information with our trusted third-party providers located globally in various jurisdictions for the following purposes:
Website hosting and operation of our site;
To provide users with our services, including a personalized view of our site;
Store and process said information on our behalf;
Display ads to our users and for them to help us evaluate the success of our advertising campaigns and recalibrate the target audience;
Provide users with marketing offers and promotional materials related to the site and services;
Carry out research, technical diagnostics, and analysis.
We may also disclose information in good faith if we deem it useful or appropriate to:
(i) comply with applicable laws, regulations, legal proceedings, or governmental requests;
(ii) enforce our policies (including this Agreement), as well as investigating potential violations;
(iii) investigate, detect, prevent, or take action regarding illegal activities, suspected fraud, or security issues;
(iv) assert or defend against legal claims;
(v) protect the rights, property, or safety of ourselves, our customers, users, or third parties;
or (vi) cooperate with law enforcement and/or as necessary to enforce intellectual property or other legal rights.
User Rights
Users have the right to:
Receive confirmation as to whether their Personal Information is being processed and access such stored Personal Information along with additional information.
Receive a copy of Personal Information voluntarily provided in a structured, widely used, machine-readable format.
Correct inaccurate Personal Information within our control.
Request deletion of Personal Information.
Object to our processing of Personal Information
Restrict our processing of Personal Information.
File a complaint with the supervisory authority.
However, please note that these rights are subject to our legitimate interests and regulatory requirements.
If you wish to exercise any of the above rights or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:
Data Retention
We retain users’ Personal Information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce policies. Retention periods are determined based on the type and purpose of information collected, taking into account the requirements applicable to the situation and the need to destroy outdated and unused information as soon as reasonably feasible.
In accordance with applicable regulations, we retain records containing customers’ personal data, account opening documents, communications and any other information required by applicable laws and regulations.
We reserve the right to correct, supplement, or remove incomplete or inaccurate information at any time, solely at our discretion.
Cookie
We and our trusted partners utilize cookies and other technologies in our services, including when a user visits our site or accesses our services.
A “cookie” is a small piece of information that a website assigns to the user’s device while they are browsing.
Cookies serve various purposes, including enabling efficient navigation between pages, automatically activating certain features, remembering preferences, and facilitating faster user interaction with our services.
Cookies also help ensure that the advertisements displayed are relevant to the user’s interests and compile statistical data about the usage of our services.
Our site employs the following types of cookies:
a. “Session cookies” are temporary cookies that are stored only for the duration of a browsing session to enable normal system usage. They are deleted from the device when the browser is closed.
b. “Persistent cookies” are read only by our site, stored on the user’s computer for a specified period and not deleted when the browser is closed. These cookies are used to recognize users across multiple visits, such as storing preferences for future access.
c. “Third-party cookies” are set by other online services and track the content on the pages you view. For instance, third-party analytics companies may use these cookies to monitor and analyze access to our website.
Cookies do not contain any information that personally identifies the user. However, the user Personal Information we store may be linked to information obtained and stored from cookies. You can delete cookies by following the instructions in your device’s preferences. However, if you choose to disable cookies, this may affect the functionality of certain features on our site and limit your online experience.
We also use a tool called “Google Analytics” to collect and analyze site usage data. Google Analytics may collect information such as how often a user accesses the site, which pages they visit, when they do so, etc.
We utilize this information for the sole purpose of improving our site and our services. Google Analytics may collect the IP address assigned to the user on the date of visit to the sites instead of a name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information. Google’s ability to use and share the information it collects about your visit to this Site is limited to Google’s Google Analytics Terms of Use and Privacy Policy.
Collection of Information by Third Parties
Our policy governs solely the use and disclosure of information we collect from our users. Different rules may apply if a user discloses information about themselves to other parties or sites on the Internet. Therefore, we encourage users to review the terms, conditions, and privacy policies of each third party to whom they disclose their information.
This Privacy Policy does not extend to practices of companies not owned or controlled by us, nor to individuals not employed by us or under our management, including third parties who may disclose information as outlined in this Privacy Policy.
How do we protect information?
Ensuring the security of the site and user information is of utmost importance to us. We implement industry-standard security measures to guarantee the security of the information we collect and store and we prevent unauthorized use of said information. We require third parties handling such information to comply with similar security standards in accordance with this Privacy Policy. While we have implemented all reasonable measures to protect your information, we cannot accept responsibility for unauthorized access to or misuse of our site by others. We do not provide any warranty, express or implied, that such access will be prevented.
Transferring of data outside the European Economic Area.
Note: Some data recipients may be located outside the European Economic Area. In such a case we will only transfer the data to jurisdictions approved by the European Commission as they offer adequate data protection standards or otherwise we will sign legal agreements ensuring adequate data protection.
Advertisement
We may utilize third-party advertising technologies to display advertisements when users access the site. These advertising technologies may use the customer’s information to deliver personalized advertisements (e.g., placing third-party cookies on the user’s web browser).
The user can opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information about the practice by NAI and DAA members and choices regarding their use of such information, including how to disable third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org and http://optout.aboutads.info.
Marketing
We may use Personal Information such as name, email address, phone number, etc., internally or through third-party contractors to send promotional materials related to our services that we believe may be of interest to the user.
Out of respect for the user’s privacy rights, our marketing materials include options to opt out of receiving further promotional offers from us. If a user chooses to unsubscribe, we will promptly remove their email addresses or phone numbers from our marketing distribution lists.
Note: Even if a user unsubscribes from marketing emails, they may still receive other types of important communications from us, which may not offer an opt-out option. Such communications may include customer service announcements or administrative notices.
Corporate transactions
We may share information in the case of a corporate transaction (e.g. the sale of a significant portion of our business, a merger, consolidation, or sale of assets). In such cases, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.
Minors
We understand the importance of protecting children’s privacy, especially in an online environment. Under no circumstances do we allow minors to use our services without the prior consent of a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that the child has provided us with Personal Information without their consent, they should contact us at info@prontisssimo.com
Policy updates
We reserve the right to change or update this Privacy Policy periodically. Changes are effective immediately upon posting updated terms on our website. The latest revision will be indicated in the “Last modified” section. Your continued use of the platform after such changes have been posted on our website constitutes acceptance of and agreement to such changes to the Privacy Policy and your consent to be bound by the updated terms.
Contact us
For any general questions about the site or inquiries regarding the information we collect about users and how we use it, please contact us at info@prontisssimo.com
Italylunch srl – P.Iva 04091401200 – Via dell’Arcoveggio 49/5, 40129, Bologna (BO) – info@italylunch.com
Last modified 27/01/2026
